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FAQ'S

Transferring an existing domain
After we receive an order from you requesting that we transfer your domain to our server, we submit to the InterNIC a request for tranfer.

The InterNIC then sends to the Administrative Contact of your site an acknowledgment. Your email address must be the same as shown in your Domain Name Registration information. (Click here to check)

The InterNIC will send an e-mail asking for approval to transfer.

What do I do if the Administrative Contact or email is difference and I want to transfer my domain?
NetGenerations will help you transfer your domain. First we send a MODIFY DOMAIN form to InterNIC. InterNIC then sends an acknowledgment request by email to the Administrative Contact. The Administrative Contact will then reply with an ACK (approve) or NAK (disapprove) in the appropriate fields.

When do I transfer my site?
We recommend that you maintain your site at your current host so that there will be no interruption to your site. You will be given an IP address in the mean time to transfer all your files to our server.

FAQ's -New Customers

Dial-up Internet Access
Net Generations Design does not offer Dial-up Access.

Access to your Website
You have unlimited access to update your website via FTP.

E-mail/Aliases and Mail Forwarding
Depending on the hosting plan which you subscribe to, you are authorized a certain number of emails. You can setup addresses ike webmaster@yourcompany.com and sales@yourcompany.com which are called aliases and can be forwarded to your email at your ISP like AOL.com

Information about InterNIC

Contacting the InterNIC directly
Phone #: 703-742-4777
email: hostmaster@rs.internic.net
Phone # for creditcard payments: 888-771-3000

Domain extension, .com, .org, .net.
Please read Internic.net home page for usage.

Additional Domain names and redirection
You can register more than one domain name for your website and redirect the additional domains to your website.